Refund policy

Return & Refund Policy – DEMOB

We want you to be satisfied with your purchase.

Returns
You may request a return within 7 days of receiving your order.

To be eligible:

  • Item must be unused and in original condition
  • Must be returned with original packaging

Non-returnable items

  • Used products
  • Items damaged due to misuse
  • Customized or special orders

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Once we receive and inspect the returned item:

  • Refunds will be issued to the original payment method
  • Processing time: 3–7 business days

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos.