Refund policy
Return & Refund Policy – DEMOB
We want you to be satisfied with your purchase.
Returns
You may request a return within 7 days of receiving your order.
To be eligible:
- Item must be unused and in original condition
- Must be returned with original packaging
Non-returnable items
- Used products
- Items damaged due to misuse
- Customized or special orders
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect the returned item:
- Refunds will be issued to the original payment method
- Processing time: 3–7 business days
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos.